The hotel is in a great location, in a walking distance to all the major attractions. The staff are nice and helpful. My room is bright, clean, and quiet. The bed is comfortable. Breakfast is a small buffet but the food is delicious. I want to give my thanks to David and Henry. Before we came, David communicated with me via email and answered a lot of my questions. On our arrival, he found I booked the wrong dates and managed to arrange a good room for us. Henry helped me book bus tickets to Ha Long. Especially on the check-out day, he went out of his way to help me solve the pickup problem through a lot of communication with the bus company and sent us to the right pickup point. My good impression of Hanoi mainly rests on these nice people. I'll surely choose the hotel again next time I visit Hanoi.
Jin
ตุลาคม 2567
The best part of this hotel is the location. Attractions are nearby. Night Market, beer st is 2 minutes walk. Place is really happening but you won't get any loud noise/disturbance inside the room. Rooms are clean.Staff is really helpful, specially Bella. She went extra mile to provide us with information regardingthe city, arranging our cab and what not.
Sangita
ตุลาคม 2565
The accommodation was alright for an Asian one. We had nice beds and the towels were clean. The room was a little bit small for three people, but we managed it. The location is also near to the city center, or even in the center.
Matzoaac
มกราคม 2567
The room had a nice comfy bed and pillow. Ideal location in the old city and very close to the lake. The staff were also very friendly and helpful. The lift helped with getting the cases up to the room. Our room was also on the back and very quiet
Debbie
เมษายน 2567
Excellent location close to the water puppet theatre and Hoan Kiem lake. Staff were helpful with bringing our bags up to our floor (the 7th is the only one not accessible by elevator). Great value for money.
Sarah
มีนาคม 2568
We only stayed for one night as a stopover to Ha Long Bay, and it served its purpose well. Despite some negative reviews about room size, we found it spacious enough for our needs (we easily accommodated two large suitcases). Our flight delay meant we arrived after midnight, past reception hours, but the staff kindly waited for us to check in and were very responsive in their communication.
Kim
มีนาคม 2567
1. Location Walking distance to all tourist spot (lake, Walking St., Train St.) 2. Staff Accommodated our super early check-in and communicated with our cruise limo pick-up for us 3. No fuss Modest signage and regular entrance door. No flashy neon signs. 4. Free water + refills There's 2 small bottles of water in the room and unlimited refills from the restaurant
Beda
สิงหาคม 2566
Location is great and near everything. The staff, specifically Henry and David, are very accomodating and helpful. They even.suggested where we should go and what food we should try around Old Quarter. They even checked us in early and even accomodate our check out so early in the morning. You can also arrange transportation to and from the airport for an extra charge.
Salanguit
ตุลาคม 2566
The staff is very friendly and helpful, they held our baggage while we did a 1 night trip to ha long bay and they are helpful with booking an airport taxi cheaper than grab app. The location is great, in the middle of the old quarter, 5 minute walk from a central lake and easy access from the airport. The rooms are nice for a short stay, one was very big and the other had nice beds, and it is clean and not noisy, which we read is a problem in other hotels.
Matias
เมษายน 2566
Really good location right in the old city, and also surprisingly quiet! The staff were super helpful and friendly. They even allowed us to cancel a booking for free the same day when our travel plans suddenly changed. The room standard was a little tired, but very clean and the bed was comfy. Definitely really good value for money. The breakfast was pretty good too. Would definitely recommend!
Timothy
ตุลาคม 2566